US 11,775,895 B2
Issue tracking system using a similarity score to suggest and create duplicate issue requests across multiple projects
Noam Bar-on, San Francisco, CA (US); and Sukho Chung, San Francisco, CA (US)
Assigned to ATLASSIAN PTY LTD., Sydney (AU); and ATLASSIAN US, INC., San Francisco, CA (US)
Filed by Atlassian Pty Ltd., Sydney (AU); and Atlassian Inc., San Francisco, CA (US)
Filed on Jun. 3, 2021, as Appl. No. 17/337,825.
Application 17/337,825 is a continuation of application No. 16/370,442, filed on Mar. 29, 2019, granted, now 11,030,555.
Claims priority of provisional application 62/786,093, filed on Dec. 28, 2018.
Prior Publication US 2021/0295239 A1, Sep. 23, 2021
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 10/0631 (2023.01); G06F 8/20 (2018.01)
CPC G06Q 10/063114 (2013.01) [G06F 8/20 (2013.01)] 19 Claims
OG exemplary drawing
 
1. A device operable with an issue tracking system and comprising:
a memory allocation; and
a processor allocation configured operate with the memory allocation to instantiate an instance of a client application providing frontend functionality of the issue tracking system, the client application configured to:
communicably couple to a host providing backend functionality of the issue tracking system;
submit, to the host, a request to create a first issue record in a first project;
receive from the host, a message comprising:
information that the first issue record exhibits a similarity exceeding a threshold to a second issue record, the second issue record among a cluster of interrelated issue records in a second project, each issue record in the cluster of interrelated issue records in the second project corresponding to a discrete task related to the second project; and
a suggestion of at least one other issue record to create in the first project, the at least one other issue record based on a third issue record selected from the cluster of interrelated issue records in the second project;
display an issue creation request in a graphical user interface of the client application, comprising:
the suggestion received in the message; and
a set of user-editable fields configured to receive user input; and
in response to a user confirmation input provided to the request, submit, to the host, a request to create a fourth issue record in the first project based on input received in the set of user-editable fields and the suggestion.