CPC G06N 5/04 (2013.01) [G06F 16/252 (2019.01); G06N 20/00 (2019.01)] | 20 Claims |
1. A system, comprising:
a computing device comprising a data store storing historical decisioning information;
a computing platform comprising:
at least one processor;
a communication interface communicatively coupled via a network to the computing device; and
memory storing computer-readable instructions that, when executed by the at least one processor, cause the computing platform to:
identify, automatically by a machine learning module and based on aggregated information received from a plurality of information channels, relevant information for automatic decisioning;
identify, by the machine learning module and based on a knowledge base and the relevant information, an executable action to be performed by an application associated with the computing platform;
generate, based on the historical decisioning information, a confidence level associated with initiating the executable action by the application, wherein the confidence level corresponds to a user satisfaction with performance of the executable action by the application;
cause execution, by a decision processing module and based on the confidence level, a decision threshold, and user permission information, of the executable action at a system of the computing platform associated with the executable action; and
update, via the network, the historical decisioning information with decisioning information associated with the executable action initiated at the system of the computing platform, wherein the decisioning information comprises a description of the executable action, the confidence level, the decision threshold, and user feedback associated with the executable action.
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