US 12,425,475 B2
System and method to determine baseline performance of remote access to a cloud desktop
Amitabh Bhuvangyan Sinha, San Jose, CA (US); Anushree Kunal Pole, Sunnyvale, CA (US); Virabrahma Prasad Krothapalli, San Jose, CA (US); and David T. Sulcer, Pacifica, CA (US)
Assigned to Workspot, Inc., Campbell, CA (US)
Filed by Workspot, Inc., Campbell, CA (US)
Filed on Sep. 14, 2023, as Appl. No. 18/467,463.
Claims priority of provisional application 63/375,812, filed on Sep. 15, 2022.
Prior Publication US 2024/0114068 A1, Apr. 4, 2024
Int. Cl. H04L 67/101 (2022.01); H04L 43/08 (2022.01); H04L 43/16 (2022.01)
CPC H04L 67/101 (2013.01) [H04L 43/08 (2013.01); H04L 43/16 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A Cloud system comprising:
a Cloud based host server communicating with an endpoint device operated by a user through a network;
a data collection module coupled to the Cloud based host server and the endpoint device, the data collection module operable to periodically collect connection data associated with the endpoint device over a baseline sample period and collect context data of the endpoint device; and
an analysis engine operable to:
determine a baseline value of a connection data metric from the collected connection data collected over the baseline sample period and context data from the end point device;
compare a connection data metric derived from the connection data to the baseline value of the connection data metric, wherein the baseline value is associated with the context data of the endpoint device; and determine substandard performance based on the comparison; and
provide an alert when a substandard performance is determined.