US 12,425,461 B2
Enabling a first mobile device associated with a wireless telecommunication network to receive assistance from a second mobile device in a shared web page
Nestor Garcia, Atlanta, GA (US); Kristian D. Taylor, Chester, VA (US); Beth Ann Tong, McKinney, TX (US); Ramesh Vemula, Olathe, KS (US); and Qianwen Wen, Herndon, VA (US)
Assigned to T-Mobile USA, Inc., Bellevue, WA (US)
Filed by T-Mobile USA, Inc., Bellevue, WA (US)
Filed on Mar. 3, 2023, as Appl. No. 18/178,408.
Prior Publication US 2024/0297906 A1, Sep. 5, 2024
Int. Cl. H04L 65/401 (2022.01); H04W 4/30 (2018.01); H04W 8/00 (2009.01)
CPC H04L 65/4015 (2013.01) [H04W 4/30 (2018.02); H04W 8/005 (2013.01)] 20 Claims
OG exemplary drawing
 
1. At least one non-transitory, computer-readable storage medium storing instructions to enable a first mobile device associated with a wireless telecommunication network to receive assistance from a second mobile device in a shared web page, which, when executed by at least one data processor of a system, cause the system to:
receive, by a web page presented by a browser running on a first mobile device, an indication to seek assistance from a second mobile device,
wherein the indication includes a unique identifier associated with the second mobile device;
generate the shared web page configured to present the web page and a first avatar associated with the first mobile device,
wherein the first avatar indicates a cursor location associated with the first mobile device and an input provided by the first mobile device;
generate a universal resource locator (URL) identifying the shared web page;
generate a message including the URL;
send the message to the second mobile device;
receive a selection of the URL included in the message from the second mobile device;
upon receiving the selection of the URL, generate a second avatar associated with the second mobile device,
wherein the second avatar indicates a cursor location associated with the second mobile device; and
provide the shared web page, the first avatar, and the second avatar to the first mobile device and the second mobile device.