US 12,415,548 B1
Holistic and inclusive wayfinding
Kevin Malta, San Francisco, CA (US); Maria Moon, Mountain View, CA (US); Lauren Schwendimann, Burlingame, CA (US); Bruce Mai, Sacramento, CA (US); and Jonathan Willing, Mountain View, CA (US)
Assigned to Waymo LLC, Mountain View, CA (US)
Filed by Waymo LLC, Mountain View, CA (US)
Filed on Jan. 19, 2023, as Appl. No. 18/098,788.
Claims priority of provisional application 63/302,600, filed on Jan. 25, 2022.
Int. Cl. B60W 60/00 (2020.01); B60W 50/14 (2020.01); G01C 21/34 (2006.01)
CPC B60W 60/00253 (2020.02) [B60W 50/14 (2013.01); G01C 21/3476 (2013.01); B60W 2050/143 (2013.01); B60W 2050/146 (2013.01); B60W 2556/40 (2020.02)] 21 Claims
OG exemplary drawing
 
1. A method, comprising:
generating, by one or more processors of a rider support system, information about an autonomous vehicle trip for display on a rider support user interface, the information for display including a general trip information section, a vehicle information section, a map section and an imagery section;
upon authorization to share imagery captured by a client device of a rider, receiving, by the one or more processors, the imagery captured by the client device;
inserting, by the one or more processors, at least one still image or a video from the imagery into the imagery section of the rider support user interface;
receiving via the rider support user interface, by the one or more processors from a rider support agent, wayfinding information regarding the autonomous vehicle trip; and
causing, by the one or more processors, transmission of the wayfinding information to the client device of the rider so that the wayfinding information is presentable to the rider via a user interface of the client device.