US 12,089,131 B2
Auto-notification and escalation engine for journey management
Faisal Yousef Alhammad, Dammam (SA); Fawaz Kadannam Patta, Dhahran (SA); and Hussain M. Alnasser, Dhahran (SA)
Assigned to SAUDI ARABIAN OIL COMPANY, Dhahran (SA)
Filed by SAUDI ARABIAN OIL COMPANY, Dhahran (SA)
Filed on Dec. 17, 2021, as Appl. No. 17/644,808.
Prior Publication US 2023/0199459 A1, Jun. 22, 2023
Int. Cl. H04W 4/90 (2018.01); G06F 16/29 (2019.01); G06Q 10/02 (2012.01); G08G 1/00 (2006.01); H04L 51/046 (2022.01); H04W 4/029 (2018.01); H04W 4/14 (2009.01)
CPC H04W 4/90 (2018.02) [G06F 16/29 (2019.01); G06Q 10/02 (2013.01); G08G 1/205 (2013.01); H04L 51/046 (2013.01); H04W 4/029 (2018.02); H04W 4/14 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method for journey management, the method comprising:
retrieving, from a geographical information system (GIS), journeyer contact information and scheduled check-in time of a journeyer who is dispatched on a journey;
determining, based on a current time, a tiered late check-in status of the journeyer with respect to the scheduled check-in time;
identifying, using an automatic vehicle locator (AVL) system and based on the tiered late check-in status, a last known position of the journeyer where the journeyer has sent a most recent check-in to a journey management system;
retrieving, based on the last known position of the journeyer and from the GIS, notification contact information of a notification entity, wherein the notification entity comprises a nearest emergency control center (ECC) to the last known position of the journeyer;
sending, based on the journeyer contact information and the notification contact information, an alert to the journeyer and the nearest ECC; and
performing, in response to sending the alert to the nearest ECC, a search and rescue operation of the journeyer.