US 12,088,883 B2
Systems and methods for dynamic voice remote to control media devices
Raymond F. Watkins, III, Colorado Springs, CO (US); Adam Porter, Centennial, CO (US); David Michael Downing, Castle Pines, CO (US); Chad Mullen, Parker, CO (US); Jordan Oyler Nhem, Lakewood, CO (US); and Tanya Mazur, Littleton, CO (US)
Assigned to DISH Network L.L.C., Englewood, CO (US)
Filed by DISH Network L.L.C., Englewood, CO (US)
Filed on Sep. 30, 2022, as Appl. No. 17/958,227.
Application 17/958,227 is a continuation of application No. 16/904,485, filed on Jun. 17, 2020, granted, now 11,463,774.
Prior Publication US 2023/0024808 A1, Jan. 26, 2023
This patent is subject to a terminal disclaimer.
Int. Cl. H04N 21/472 (2011.01); G10L 15/22 (2006.01); H04N 21/422 (2011.01); H04N 21/45 (2011.01); H04N 21/475 (2011.01); H04N 21/478 (2011.01)
CPC H04N 21/472 (2013.01) [G10L 15/22 (2013.01); H04N 21/42203 (2013.01); H04N 21/4532 (2013.01); H04N 21/4753 (2013.01); H04N 21/478 (2013.01)] 19 Claims
OG exemplary drawing
 
1. A method for voice-control comprising:
receiving a context-driven voice control request from a media content subscriber during a voice control session to control a media device;
dynamically generating and presenting a list of available control and support pathways to the media content subscriber based on media content subscriber attributes and the context-driven voice control request of that particular media content subscriber,
wherein each combination of media content subscriber attributes and context-driven voice control requests generate multiple available control support pathways that are presented to the media content subscriber, each control and support pathway including sequential stages that are presented to the media content subscriber;
in response to a vocal selection by the media content subscriber of an available control and support pathway, presenting stages sequentially to the media content subscriber, each stage having a list of actions that the media content subscriber can select to facilitate resolution to the media content subscriber's context-driven voice control request; and
in response to receiving a vocal selection of an action in the voice control session, sending an authorization signal via an external system to perform a media device control function related to the vocally selected action determined by media content subscriber attributes and the context-driven voice control request.