US 12,087,316 B2
Vehicle quality problem management system and method for processing data thereof
Byoung Il Choi, Hwaseong-si (KR)
Assigned to Hyundai Motor Company, Seoul (KR); and Kia Corporation, Seoul (KR)
Filed by HYUNDAI MOTOR COMPANY, Seoul (KR); and KIA CORPORATION, Seoul (KR)
Filed on Jan. 20, 2022, as Appl. No. 17/579,899.
Claims priority of application No. 10-2021-0088007 (KR), filed on Jul. 5, 2021.
Prior Publication US 2023/0005493 A1, Jan. 5, 2023
Int. Cl. G10L 21/0232 (2013.01); G06F 40/20 (2020.01); G10L 15/22 (2006.01); G10L 15/30 (2013.01); G10L 25/60 (2013.01)
CPC G10L 21/0232 (2013.01) [G06F 40/20 (2020.01); G10L 15/22 (2013.01); G10L 15/30 (2013.01); G10L 25/60 (2013.01)] 13 Claims
OG exemplary drawing
 
1. A system for managing a vehicle quality problem, the system comprising:
a management server including:
a server communication device configured to perform wireless communication with a mobile device; and
a server processing device connected to the server communication device, wherein the server processing device is configured to:
receive a voice signal containing a current quality problem from the mobile device;
convert the current quality problem in the voice signal into text using speech to text (STT); and
register the current quality problem converted into the text in a database (DB);
wherein the server processing device is configured to:
determine whether the current quality problem and a quality problem registered in advance in the DB are similar to each other through text similarity analysis; and
pend DB registration completion of the current quality problem when the current quality problem and the quality problem registered in advance are similar to each other.