US 12,087,138 B2
System and methods for managing graphical user interfaces for one or more automated teller machines
Ashay Sheth, New York, NY (US); Sagar Shah, Little Falls, NJ (US); and Trevor Connolly, Brooklyn, NY (US)
Assigned to CAPITAL ONE SERVICES, LLC, McLean, VA (US)
Filed by Capital One Services, LLC, McLean, VA (US)
Filed on Jul. 21, 2021, as Appl. No. 17/382,246.
Prior Publication US 2023/0027573 A1, Jan. 26, 2023
Int. Cl. G07F 19/00 (2006.01); G06F 3/048 (2013.01); G06N 3/02 (2006.01)
CPC G07F 19/209 (2013.01) [G06F 3/048 (2013.01); G06N 3/02 (2013.01); G07F 19/206 (2013.01)] 20 Claims
OG exemplary drawing
 
1. An automated teller machine (ATM), comprising:
one or more processors; and
memory in communication with the one or more processors and storing instructions that are configured to cause the ATM to:
receive an indication that a user is accessing the ATM;
determine average session duration data over a predetermined period;
generate, using a machine learning model, a busyness score based on the average session duration data over the predetermined period;
determine whether the busyness score for the ATM exceeds a busyness score threshold;
when the busyness score does not exceed the busyness score threshold:
cause the ATM to present, via a first graphical user interface, an advertisement or educational content, or both, and a custom cash withdrawal option;
dispense an amount of cash corresponding to the custom cash withdrawal option; and
when the busyness score exceeds the busyness score threshold:
cause the ATM to present a second graphical user interface without the advertisement or educational content and with one or more predefined cash withdrawal options; and
dispense an amount of cash corresponding to the predefined cash withdrawal option.