US 12,086,889 B2
AI-based system and method for enrolling a user using audio interaction
Seth Cohen, Lightouse, FL (US); and Luis Silvestre, Miramar, FL (US)
Assigned to PATTY, LLC, Deerfield Beach, FL (US)
Filed by PATTY, LLC, Deerfield Beach, FL (US)
Filed on Mar. 14, 2024, as Appl. No. 18/605,797.
Application 18/605,797 is a division of application No. 18/112,861, filed on Feb. 22, 2023, granted, now 11,961,146.
Application 18/112,861 is a division of application No. 16/983,895, filed on Aug. 3, 2020, granted, now 11,605,134, issued on Mar. 14, 2023.
Claims priority of provisional application 62/943,912, filed on Dec. 5, 2019.
Claims priority of provisional application 62/937,863, filed on Nov. 20, 2019.
Claims priority of provisional application 62/886,393, filed on Aug. 14, 2019.
Claims priority of provisional application 62/881,706, filed on Aug. 1, 2019.
Prior Publication US 2024/0221087 A1, Jul. 4, 2024
Int. Cl. G06Q 40/08 (2012.01); G06F 3/16 (2006.01); G06F 40/30 (2020.01)
CPC G06Q 40/08 (2013.01) [G06F 3/167 (2013.01); G06F 40/30 (2020.01)] 23 Claims
OG exemplary drawing
 
1. An autonomous computer-implemented method for enrolling a user using an identified insurance agent offering identified insurance products, the method comprising:
receiving audio, the audio having been captured via a user interface;
interpreting the audio with artificial intelligence;
generating audio responses to be provided to the user interface, the audio responses being based on a set of user-specific parameters;
scanning a set of available insurance agents in a resident state of the user to identify a first insurance agent offering the relevant one or more insurance, or benefits products and services; and
providing the user responses to the application requirements to the first insurance agent for enrollment of the user;
wherein interpreting the audio includes determining at least one vector in multi-dimensional space representing sentiment and tone of the audio from the user interface;
wherein generating the audio responses includes providing user prompting, to be presented via the user interface, for information relating to underwriter requirements for one or more insurance, or benefits products and services which are of interest to the user for purchase, and determining eligibility of the user for the one or more insurance, or benefits products and services based on predefined underwriting requirements having been received from a source of underwriting requirements, and providing relevant one or more insurance, or benefits products and services to be presented via the user interface which are based on the eligibility;
wherein generating the audio responses further includes adjusting the user-specific parameters in response to the at least one vector in multi-dimensional space; and
wherein providing the one or more insurance, or benefits products and services to be presented via the user interface includes providing application requirements of the relevant one or more insurance, or benefits products and services based on the user-specific parameters and storing user responses to the application requirements, the user responses having been entered via the user interface.