US 12,086,885 B1
Generation and presentation of media to users
Wayne J. Kullman, Glenview, IL (US); Jennifer A. Brandmaier, Chicago, IL (US); Alinawaz Ismaili, Skokie, IL (US); William Loo, Arlington Heights, IL (US); Philip Peter Ramirez, Arlington Heights, IL (US); Grace Song, Glenview, IL (US); and Alfasha Zulkifli, Wonder Lake, IL (US)
Assigned to Allstate Insurance Company, Northbrook, IL (US)
Filed by Allstate Insurance Company, Northbrook, IL (US)
Filed on Aug. 16, 2021, as Appl. No. 17/403,110.
Application 17/403,110 is a continuation of application No. 14/338,097, filed on Jul. 22, 2014, granted, now 11,127,081.
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 40/08 (2012.01); G06Q 30/0201 (2023.01)
CPC G06Q 40/08 (2013.01) [G06Q 30/0201 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
determining, by a computing device and based on a quantity of previous successful insurance presentations that comprised insurance quotes accepted by one or more customers, a success rate for a first presentation page, wherein the previous successful insurance presentations included the first presentation page;
determining, by the computing device, in response to an insurance agent being authenticated, and based on real-time information provided by a customer device of a current customer during a handshake session, capabilities of the customer device of receiving an interactive quote session facilitating a live video chat, wherein the customer device is remote from the computing device;
initiating, by the computing device, in response to an instruction to initiate the interactive quote session, and based on a determination that the customer device has the capabilities of receiving the interactive quote session, the interactive quote session, during which a current insurance presentation is presented to the current customer via the customer device, wherein the current insurance presentation comprises a current insurance quote for the current customer;
based on the success rate for the first presentation page, generating a display of a recommendation for the insurance agent to include the first presentation page in the current insurance presentation;
receiving a selection of an option to include the first presentation page in the current insurance presentation; and
based on historical data indicating that an amount of time that insurance agents spent on the first presentation page in one or more of the previous successful insurance presentations exceeded a first time threshold, causing, by the computing device, and while the current insurance presentation is being presented to the current customer during the interactive quote session, update of the first presentation page to reduce an amount of information included in the first presentation page.