US 12,086,775 B2
Presenting interaction history including context information on a user interface
Colin Douglas Turner, Scottsdale, AZ (US); Steadman Stoness Dinning, Puslinch (CA); Owen David Romano, Aurora (CA); David Dennison Lacho, Winnipeg (CA); Alexander Nathan Seibel, Austin, TX (US); Mark Robert Sullivan, Chicago, IL (US); Rohan Bhatia, Toronto (CA); Nicole Marie Perry, Oakland, CA (US); Evan Andrew Romano, Phoenix, AZ (US); John Barott Fox, Denver, CO (US); Tyler Jameson Reiff, St. Petersburg, FL (US); and Nathan Patrick Killea, Greensboro, NC (US)
Assigned to Stodge Inc., Scottsdale, AZ (US)
Filed by Stodge Inc., Scottsdale, AZ (US)
Filed on Feb. 21, 2023, as Appl. No. 18/112,427.
Claims priority of provisional application 63/445,251, filed on Feb. 13, 2023.
Prior Publication US 2024/0273494 A1, Aug. 15, 2024
Int. Cl. G06Q 30/00 (2023.01); G06Q 20/12 (2012.01); G06Q 30/0207 (2023.01)
CPC G06Q 20/123 (2013.01) [G06Q 30/0222 (2013.01); G06Q 30/0224 (2013.01)] 29 Claims
OG exemplary drawing
 
1. A computer-implemented method, comprising:
receiving, at a message management platform and on behalf of an application operator, a message from a subscriber, the message including metadata;
determining, based on the metadata, that the message is associated with an application programming interface (API) notification received by the message management platform from an application builder platform, the API notification comprising a payload that includes information describing a committed transaction event associated with the subscriber;
adding the message to a message queue in a response interface that is presented to the application operator for interacting with subscribers;
in response to receiving from the application operator a selection of the message in the message queue, generating the response interface to include an action interface and a messaging interface, wherein the action interface comprises: (i) an interactive tagging element for receiving input from the application operator instructing the response interface to add or remove tags from a profile of the subscriber; and (ii) an interactive flow routing element for receiving input from the application operator instructing the response interface to enroll the subscriber into a particular message flow, wherein the messaging interface comprises a display of a plurality of interaction elements associated with the subscriber, the plurality of interaction elements including at least the message received from the subscriber and a user action item describing the committed transaction event associated with the subscriber, wherein the plurality of interaction elements are arranged in a chronological order of occurrence and according to instructions received from the interactive tagging element and the interactive flow routing element; and
displaying the response interface to the application operator.