US 12,080,120 B2
System and method for utilizing mobile device to provide service window functionality
Kevin M. Higgins, Reno, NV (US); and Dwayne R. Nelson, Las Vegas, NV (US)
Assigned to IGT, Las Vegas, NV (US)
Filed by IGT, Las Vegas, NV (US)
Filed on Oct. 5, 2022, as Appl. No. 17/960,659.
Application 17/960,659 is a continuation of application No. 16/928,318, filed on Jul. 14, 2020, granted, now 11,594,097.
Application 16/928,318 is a continuation of application No. 16/134,469, filed on Sep. 18, 2018, abandoned.
Prior Publication US 2023/0044978 A1, Feb. 9, 2023
This patent is subject to a terminal disclaimer.
Int. Cl. G07F 17/32 (2006.01); G07F 17/34 (2006.01)
CPC G07F 17/3211 (2013.01) [G07F 17/3209 (2013.01); G07F 17/323 (2013.01); G07F 17/3232 (2013.01); G07F 17/34 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A gaming establishment component comprising:
a first interface configured to communicate with a mobile device operable independent of the gaming establishment component and independent of any electronic gaming machine;
a processor; and
a memory device that stores a plurality of instructions that, when executed by the processor, cause the processor to:
monitor for an occurrence of a mobile device service window triggering event, and
responsive to the occurrence of the mobile device service window triggering event, communicate, via the first interface and to the mobile device, first data associated with a service window controlled, independent of any content determinations by any mobile device and independent of any content determinations by any electronic gaming machine, by a gaming establishment server, wherein:
the mobile device is distinct from the gaming establishment component,
the mobile device is distinct from any electronic gaming machine, and
when received by the mobile device, the first data causes a mobile device application of the mobile device to display the service window controlled by the gaming establishment server, wherein the display of the service window occurs independent of any input received by an input device of the mobile device to display the service window and occurs independent of any electronic gaming machine, the displayed service window comprises a receivable service window input that enables a command associated with an available gaming establishment service to be communicated from the mobile device to the gaming establishment server independent of any electronic gaming machine, and the available gaming establishment service is independent of any play of any game displayed by the mobile device and independent of any play of any game displayable by any electronic gaming machine.