| CPC G06Q 30/0281 (2013.01) [G06Q 20/202 (2013.01); G06Q 20/204 (2013.01); G06Q 20/208 (2013.01)] | 15 Claims |
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1. A system comprising:
a display;
a platform;
a visual indicator device;
a weight sensor assigned to the platform;
an input device;
a scanner operable to scan an item indicating a user's intent to purchase the item, wherein the item is moved to a first location after scanning;
one or more computer processors configured to perform an operation for a self-checkout transaction, the operation comprising:
adding the item to the self-checkout transaction;
displaying, on an interface of the display, the item added to a list;
receiving an assistance request to receive assistance from an associate, the assistance request associated with the item;
displaying, on the interface of the display, a wait time for the assistance request;
receiving, prior to elapse of the wait time, user input indicating that the user declines to wait for the assistance;
in response to the user declining to wait for the assistance, operating the visual indicator device to indicate that the item should be moved from the first location to the platform;
displaying, on the interface of the display, instructions that prompt the user to move the item from the first location to the platform;
comparing a weight detected by the weight sensor to a reference weight for the item;
in response to determining that a difference between the weight and the reference weight for the item is within a threshold, determining that the item has been moved to the platform;
removing the item from the self-checkout transaction; and
displaying, on the interface of the display, an update removing the item from the list.
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