| CPC G06Q 10/0835 (2013.01) [G06Q 10/087 (2013.01)] | 12 Claims |
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1. A product delivery system, comprising:
a center server comprising a processor;
a store server provided in a store selling a product to be delivered;
a moving body including:
a carriage configured to carry the product to be loaded at the store, and
a driver configured to autonomously travel under control of the center server, and configured to be coupled with and decoupled from the carriage; and
a terminal held by a user purchasing the product, wherein
the processor of the center server is configured to:
in response to order information on the product being output from the terminal to the store server, acquire, from the store server, a scheduled loading time representing a completion time of loading of the product onto the carriage at the store;
output, to the driver, a first instruction for causing the driver to depart from a current position to the store in time for the scheduled loading time; and
in response to acquiring, from the store server, a loading completion notification indicating that loading of the product onto the carriage has been completed at the store, output, to the driver, a second instruction for causing the driver coupled with the carriage to depart from the store to a delivery destination of the product; and
the processor is further configured to
in response to acquiring, from the terminal, a receipt completion notification indicating that receipt of the product has been completed, output, to the driver, a third instruction for causing the driver decoupled from the carriage to depart from the delivery destination of the product to a preset place;
after delivering the product to the delivery destination, and in response to (i) receiving waste or a returned product onto the carriage decoupled from the driver and (ii) loading of the waste or the returned product onto the carriage decoupled from the driver being completed at the delivery destination, acquire, from the terminal, a carriage collection instruction for requesting collection of the carriage;
in response to acquiring, from the terminal, the carriage collection instruction, output, to the driver, a fourth instruction for causing the driver to depart from a current position to the delivery destination of the product; and
in response to the driver arriving at the delivery destination of the product, output, to the driver, a fifth instruction for causing the driver coupled with the carriage to depart from the delivery destination of the product to the preset place.
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