US 12,407,778 B1
Systems and methods for analyzing and redirecting active calls
Jason Kolesnikowicz, Toronto (CA); and Stan Pavlovsky, Toronto (CA)
Assigned to Retreaver, Inc., Las Vegas, NV (US)
Filed by Retreaver, Inc., Las Vegas, NV (US)
Filed on Nov. 22, 2024, as Appl. No. 18/956,320.
Claims priority of provisional application 63/684,058, filed on Aug. 16, 2024.
Int. Cl. H04M 3/00 (2024.01); H04M 3/51 (2006.01); H04M 3/523 (2006.01); H04M 3/58 (2006.01)
CPC H04M 3/5232 (2013.01) [H04M 3/5175 (2013.01); H04M 3/5231 (2013.01); H04M 3/58 (2013.01); H04M 2201/42 (2013.01); H04M 2203/405 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A system comprising:
one or more processors; and
a memory in communication with the one or more processors and storing instructions that, when executed by the one or more processors, are configured to cause the system to:
receive a first call from a first incoming caller;
receive user data from one or more users for a first connection to the first call;
select a first user from the one or more users based on the user data;
connect the first user to the first call;
determine whether the first user disconnected from the first call within a first predetermined time period;
responsive to determining the first user disconnected from the first call with the first incoming caller within the first predetermined time period:
select a second user from the one or more users based on the user data; and
connect the second user to the first call.