US 12,407,639 B1
Systems and methods for integrated communications
Cleburne Robinson Burgess, Fair Oaks Ranch, TX (US); Richard Paul Proft, San Antonio, TX (US); Jeffrey Alan Smith, San Antonio, TX (US); Katherine Virginia Lamb, Canyon Lake, TX (US); Shanna Ruth Limas, San Antonio, TX (US); and Theron Daniel Smelser, San Antonio, TX (US)
Assigned to United Services Automobile Association (USAA), San Antonio, TX (US)
Filed by United Services Automobile Association (USAA), San Antonio, TX (US)
Filed on Jun. 7, 2023, as Appl. No. 18/330,797.
Application 18/330,797 is a continuation of application No. 17/331,104, filed on May 26, 2021, granted, now 11,765,181.
Application 17/331,104 is a continuation of application No. 16/540,892, filed on Aug. 14, 2019, granted, now 11,050,757, issued on Jun. 29, 2021.
Application 16/540,892 is a continuation of application No. 15/365,650, filed on Nov. 30, 2016, granted, now 10,425,424, issued on Sep. 24, 2019.
Claims priority of provisional application 62/261,093, filed on Nov. 30, 2015.
Int. Cl. H04L 51/56 (2022.01); G06F 21/62 (2013.01); H04L 12/18 (2006.01)
CPC H04L 51/56 (2022.05) [G06F 21/62 (2013.01); H04L 12/18 (2013.01)] 17 Claims
OG exemplary drawing
 
1. A non-transitory computer-readable medium storing instructions that when executed by a processor effectuate:
a communication portal accessible to at least a first user and a second user;
a text module of the communication portal configured to receive text information, wherein the text module includes at least one text interface configured to receive text information from short message service (SMS) messages and text information from at least one internet-based text messaging application;
a video module of the communication portal configured to receive video information, wherein the video module includes at least one video interface configured to receive previously recorded video information and video information from at least one internet-based video chat application;
an audio module of the communication portal configured to receive audio information, wherein the audio module includes at least one audio interface configured to receive audio information from a telephone network and audio information from a voicemail messaging system;
a screen sharing module configured to provide an output of a display of the first user to the second user; and
a document management module integrated with the screen sharing module configured to permit the first user and the second user to simultaneously edit a document on the display of the first user, wherein the output of the display of the first user to the second user dynamically changes based on changes to the document made by the first user and the second user.