CPC H04W 4/90 (2018.02) | 20 Claims |
1. A computer-implemented method for contacting emergency services in a remote region that is different from a home region using a softphone emergency dialing system, the computer-implemented method comprising:
receiving, at a communication interface in the remote region, an emergency communication originating from a softphone application executing on a communication device, the software application being registered in the home region;
validating, by a computer processor, the emergency communication with a network switch identifier;
accessing a database to identify an originator of the emergency communication, including current location data;
routing, via a cloud communication platform, the emergency communication to a regional session border controller; and
executing, by the computer processor, the emergency communication with a local calling number associated with the remote region,
wherein the validating is performed against technology infrastructure and referential data.
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