| CPC G16H 40/40 (2018.01) [G06F 21/6254 (2013.01); G06N 20/00 (2019.01); G06Q 10/06375 (2013.01); G06Q 30/0631 (2013.01); G16H 40/20 (2018.01); G16H 50/20 (2018.01); G06Q 10/04 (2013.01)] | 20 Claims |
|
1. A non-transitory computer-readable medium storing instructions readable and executable by at least one computer to perform:
a servicing support method including receiving logs from a plurality of installed medical imaging devices, hosting at least one database storing the logs of the plurality of installed medical imaging devices, and providing access to the logs stored in the at least one database by a servicing department for use in preventative and remedial servicing of the medical imaging devices; and
an upgrade recommender method for presenting medical imaging device upgrade recommendations, the method comprising:
retrieving utilization data quantifying medical imaging device utilization from the logs of the plurality of installed medical imaging devices stored in the at least one database;
retrieving, for each installed medical imaging device, stored installed base data including at least a device type, purchased components of the installed medical imaging device, available components for the installed medical imaging device, and an in-service date of the installed medical imaging device;
retrieving, for each available medical imaging device, stored available medical imaging device data including at least a device type and components available for the available medical imaging device;
applying a set of rules to the utilization data and the installed base data and the available medical imaging device data to identify one or more upgrade recommendations wherein each upgrade recommendation comprises:
an identification of one or more of the installed medical imaging devices or components of the installed medical imaging devices recommended to be upgraded or replaced; and
an identification of at least one of a replacement medical imaging device or component or a new medical imaging device or component for each of the installed medical imaging devices or components recommended to be upgraded or replaced, wherein the upgrade recommendation is based on a basis including at least one of:
an increased revenue case indicating a cost of upgrade compared with a higher throughput compared with the installed medical imaging device;
an additional services case indicating that the upgrade enables additional procedures not currently available with the installed medical imaging device or component; and/or
a medical case indicated by images showing an improved resolution attainable with the upgrade compared with the installed medical imaging device or component;
generating a natural language expression representing each upgrade recommendation wherein the natural language expression includes identification of the one or more installed medical imaging devices or components recommended to be upgraded or replaced and of the at least one identified replacement or new medical imaging device, and further includes a summary of the utilization data retrieved from the logs of the plurality of installed medical imaging devices stored in the at least one database on which the upgrade recommendation is based; and
displaying, on a graphical user interface (GUI) presented on a display device, a list of the at least one upgrade recommendation including displaying, for each upgrade recommendation, the natural language expression representing the upgrade representation.
|