US 12,073,413 B2
Product experience service
Jamie Wang Cheng, Burlingame, CA (US); Christopher Matthew Webb, Santa Clara, CA (US); Trevor Jordan Sheridan, Englewood, CA (US); and Ken Tunkhian Loh, Fremont, CA (US)
Assigned to Apple Inc., Cupertino, CA (US)
Filed by Apple Inc., Cupertino, CA (US)
Filed on Apr. 19, 2018, as Appl. No. 15/957,534.
Prior Publication US 2019/0325456 A1, Oct. 24, 2019
Int. Cl. G06Q 30/016 (2023.01); G06Q 20/04 (2012.01); G06Q 30/01 (2023.01); G06Q 30/02 (2023.01)
CPC G06Q 30/016 (2013.01) [G06Q 20/047 (2020.05); G06Q 30/01 (2013.01); G06Q 30/02 (2013.01)] 14 Claims
OG exemplary drawing
 
1. A non-transitory computer readable medium comprising instructions for causing a client device to present enhanced product engagement opportunities to a customer while preserving privacy of the customer, the instructions, when executed by the client device, cause the client device to:
request, by the client device, an experience for a product having a unique identifier from a product experience service located at a server, the product experience service being in communication with a product database for tracking a purchase status of the product;
receive, by the client device, a pre-purchase product experience from the product experience service located at the server the product database does not include information regarding a user account, the pre-purchase product experience includes compatible product identifiers;
after receipt of the pre-purchase product experience including the compatible product identifiers, look up, by the client device, the compatible product identifiers in a database associated with the user account to determine if the user has previously purchased a product having one of the compatible product identifiers, wherein the database associated with the user account is different than the product experience service and is only accessible to the user account; and
display, by the client device, the pre-purchase product experience with a previously purchased product identified from a lookup of the compatible product identifiers, wherein the previously purchased product is compatible with the product.