US 12,072,775 B2
Centralized configuration and change tracking for a computing platform
Brian James Waplington, San Diego, CA (US); Hyung Kim, Kirkland, WA (US); Michael Steven Ludwig, Novi, MI (US); Ravindra Bansal, Santa Clara, CA (US); Benny Van de Sompele, Brussels (BE); and Swapnesh Patel, Kirkland, WA (US)
Assigned to ServiceNow, Inc., Santa Clara, CA (US)
Filed by ServiceNow, Inc., Santa Clara, CA (US)
Filed on Dec. 7, 2022, as Appl. No. 18/076,736.
Prior Publication US 2024/0193051 A1, Jun. 13, 2024
Int. Cl. G06F 11/14 (2006.01)
CPC G06F 11/1469 (2013.01) [G06F 11/143 (2013.01); G06F 2201/84 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
in response to determining that a software service satisfies a degradation criterion, generating an alert that indicates the software service and a change request specifying that configuration data used by the software service was changed in a current snapshot of the configuration data;
based on the change request, determining a set of configuration changes between the current snapshot and a previous snapshot of the configuration data; and
providing a representation of the set of configuration changes indicating one or more parameters that were changed in the current snapshot and one or more paths in a tree-based arrangement of the configuration data that lead to the one or more parameters that were changed in the current snapshot.