US 11,741,960 B2
Restroom maintenance systems having a voice activated virtual assistant
Joseph S. Kanfer, Richfield, OH (US); Jackson W. Wegelin, Stow, OH (US); Jason M. Slater, Barberton, OH (US); James F. Dempsey, North Olmsted, OH (US); April Bertram, Canton, OH (US); and Sarah E. Kynkor, Copley, OH (US)
Assigned to GOJO Industries, Inc., Akron, OH (US)
Filed by GOJO Industries, Inc., Akron, OH (US)
Filed on Dec. 15, 2021, as Appl. No. 17/551,449.
Application 17/551,449 is a continuation of application No. 16/358,142, filed on Mar. 19, 2019, granted, now 11,205,423.
Claims priority of provisional application 62/645,464, filed on Mar. 20, 2018.
Prior Publication US 2022/0130383 A1, Apr. 28, 2022
This patent is subject to a terminal disclaimer.
Int. Cl. G10L 21/00 (2013.01); G10L 21/06 (2013.01); G10L 25/00 (2013.01); G10L 15/22 (2006.01); G10L 15/08 (2006.01); G06Q 10/20 (2023.01); G07F 9/00 (2006.01)
CPC G10L 15/22 (2013.01) [G06Q 10/20 (2013.01); G07F 9/002 (2020.05); G10L 15/08 (2013.01); G10L 2015/088 (2013.01); G10L 2015/223 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A restroom monitoring system having a virtual assistant comprising:
a communications gateway located in a restroom;
the communications gateway having
a processor,
memory,
short range communications circuitry,
long range communications circuitry,
a microphone and
a speaker;
the communications gateway containing
logic for listening for a wake up word and upon detecting a wake up word, logic for capturing a verbal service request for a service that needs to be performed in a restroom;
logic for processing the verbal service request for a service that needs to be performed in a restroom to determine what service is being requested;
logic for providing verbal communications to verifying the verbal service request with the requester to ensure that the virtual assistant has identified the correct service that needs to be performed; and
one or more dispensers located in the restroom;
the one or more dispensers having short range communications circuitry for communicating status or product level to the communications gateway.