US 11,741,410 B2
Centralized cloud service management
Christopher Rayner, Seattle, WA (US); Evan Richman, Seattle, WA (US); Bradley Younge, Denver, CO (US); Robert P. Karaban, Rochester Hills, MI (US); John Dennis, Oakland, CA (US); Todd Schwartz, Seattle, WA (US); Darren D. Peterson, Redmond, WA (US); Peter Joseph Wilkins, Troy, MI (US); Matthew Steven Hintzke, Woodinville, WA (US); Sergii Semenov, Kirkland, WA (US); Alex Zammitt, Riverview, MI (US); and Philip Pittie, Seattle, WA (US)
Assigned to SkyKick, Inc., Seattle, WA (US)
Filed by SKYKICK, INC., Seattle, WA (US)
Filed on Jan. 19, 2021, as Appl. No. 17/152,780.
Claims priority of provisional application 62/963,024, filed on Jan. 18, 2020.
Prior Publication US 2021/0226957 A1, Jul. 22, 2021
Int. Cl. H04L 29/06 (2006.01); G06Q 10/0631 (2023.01); G06Q 50/10 (2012.01); H04L 9/40 (2022.01); H04L 67/14 (2022.01); G06F 16/22 (2019.01); G06F 16/28 (2019.01); G06F 16/901 (2019.01)
CPC G06Q 10/06315 (2013.01) [G06F 16/22 (2019.01); G06F 16/288 (2019.01); G06F 16/9024 (2019.01); G06Q 50/10 (2013.01); H04L 63/102 (2013.01); H04L 63/105 (2013.01); H04L 63/20 (2013.01); H04L 67/14 (2013.01)] 18 Claims
OG exemplary drawing
 
1. A method for facilitating service administration, the method being implemented by one or more computer servers and comprising:
receiving a request to execute a command to a service for a customer from a user;
determining whether the user has an active access to the service;
in response to the user not having an active access to the service, acquiring the active access to the service;
determining whether the user is authorized to execute the command to the service for the customer in response to the active access to the service is acquired for the user; and
in response to the determination that the user is authorized to execute the command, generate another request to execute the command to the service.