| CPC H04W 36/0022 (2013.01) [H04M 7/006 (2013.01); H04W 4/80 (2018.02); H04W 76/16 (2018.02)] | 12 Claims |
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1. A multi-function device (MFD) capable of performing print, copy, fax, scan, and email functions, comprising:
a first communication interface to establish a first communication path with a first endpoint device over an Internet protocol (IP) network;
a second communication interface to establish a second communication path with a second endpoint device over a local network connection, wherein the second endpoint device is to establish a voice call with the first endpoint device via the first communication path and the second communication path to troubleshoot the MFD, wherein the MFD sends error data to the first endpoint device via the first communication path and to the second endpoint device via the second communication path;
a processor to perform one or more of the print, copy, fax, scan, and email functions of the MFD; and
a non-transitory computer-readable medium storing a plurality of instructions, which when executed by the processor, cause the processor to perform operations comprising:
detecting a request to transfer the second communication path from the second endpoint device to a third endpoint device, wherein the request includes information obtained by the third endpoint device via near field communications (NFC) with the second endpoint device, wherein the information includes an authentication code generated by the MFD and provided by the third endpoint device;
authenticating the third endpoint device based on the authentication code; and
transferring the second communication path from the second endpoint device to the third endpoint device to disconnect the second endpoint device.
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