US 12,069,014 B2
System for generating automated responses for issue tracking system and multi-platform event feeds
David Wilson, Sydney (AU); and Joshua Carolan, Sydney (AU)
Assigned to ATLASSIAN PTY LTD., Sydney (AU); and ATLASSIAN US, INC., San Francisco, CA (US)
Filed by Atlassian Pty Ltd., Sydney (AU); and Atlassian US, Inc., San Francisco, CA (US)
Filed on Mar. 10, 2023, as Appl. No. 18/120,354.
Application 18/120,354 is a continuation of application No. 17/710,148, filed on Mar. 31, 2022, granted, now 11,606,321.
Prior Publication US 2024/0056405 A1, Feb. 15, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. H04L 51/046 (2022.01); G06Q 10/0631 (2023.01); H04L 51/02 (2022.01); H04L 51/224 (2022.01)
CPC H04L 51/046 (2013.01) [G06Q 10/063114 (2013.01); H04L 51/02 (2013.01); H04L 51/224 (2022.05)] 20 Claims
OG exemplary drawing
 
1. A method for generating responses to an event displayed on a feed card, the method comprising:
receiving a set of event communications, each of at least a subset of the set of event communications corresponding to an event generated at a content collaboration system each event communication of the subset of event communications comprising object information for an object managed by the content collaboration system and event information comprising a description of the event;
rendering a set of event cards, each event card corresponding to an object managed by the content collaboration system, the rendering comprising:
identifying an event card of the set of event cards that includes a new comment entered for a corresponding object; and
generating, for the event card, a reply field comprising the new comment and an option to reply to the new comment;
in response to receiving a request to view an event feed from a client device associated with a user identification, cause the client device to display event cards of the set of event cards in the event feed, the event cards comprising the event card corresponding to the new comment;
in response to a first user selecting the option to reply to the new comment from the event card corresponding to the new comment:
cause the client device to launch an application of the content collaboration system; and
cause the client device to display object information and event information for the corresponding object in the content collaboration system.