CPC G06F 40/30 (2020.01) [G10L 15/1815 (2013.01); G10L 15/22 (2013.01); G10L 2015/223 (2013.01)] | 20 Claims |
1. A method implemented by one or more processors, the method comprising:
monitoring a conversation between a bot and a communication participant, the conversation being initiated over a natural language communication channel, and the conversation being conducted using a natural language communication method that includes a dialogue of natural language communications;
determining that the communication participant is automated using a pre-defined adaptive interactive protocol that specifies a plurality of natural language linguistic transformations for the dialogue of natural language communications; and
in response to determining that the communication participant is automated, causing the conversation to be transitioned to a communication method that is different from the natural language communication method with which the conversation was initiated.
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