US 12,395,454 B2
Two-way real time communication system that allows asymmetric participation in conversations across multiple electronic platforms
John Patrick Francis Dandison, Lake Wylie, SC (US); James Allen Johnson, Mobile, AL (US); and Paul Joseph Lyman Schottland, Fort Mill, SC (US)
Assigned to DISINTERMEDIATION SERVICES, INC., St. Clair, MI (US)
Filed by Disintermediation Services, Inc., Lake Wylie, SC (US)
Filed on Jul. 25, 2023, as Appl. No. 18/225,987.
Application 18/225,987 is a continuation of application No. 17/868,970, filed on Jul. 20, 2022, granted, now 11,855,936.
Application 17/868,970 is a continuation of application No. 17/740,526, filed on May 10, 2022, granted, now 11,418,466, issued on Aug. 16, 2022.
Application 17/740,526 is a continuation of application No. 17/572,958, filed on Jan. 11, 2022, granted, now 11,349,787, issued on May 31, 2022.
Application 17/572,958 is a continuation of application No. 17/036,709, filed on Sep. 29, 2020, granted, now 11,240,183, issued on Feb. 1, 2022.
Application 17/036,709 is a continuation of application No. 15/892,129, filed on Feb. 8, 2018, granted, now 10,841,253, issued on Nov. 17, 2020.
Application 15/892,129 is a continuation of application No. 14/814,337, filed on Jul. 30, 2015, granted, now 9,894,019, issued on Feb. 13, 2018.
Application 14/814,337 is a continuation of application No. 13/653,119, filed on Oct. 16, 2012, granted, now 9,106,599, issued on Aug. 11, 2015.
Claims priority of provisional application 61/627,714, filed on Oct. 17, 2011.
Prior Publication US 2023/0379275 A1, Nov. 23, 2023
This patent is subject to a terminal disclaimer.
Int. Cl. H04L 51/04 (2022.01); G06F 11/07 (2006.01); G06F 11/16 (2006.01); G06F 21/31 (2013.01); H04L 9/40 (2022.01); H04L 51/066 (2022.01); H04L 51/56 (2022.01); H04L 65/1104 (2022.01); H04L 67/02 (2022.01); H04L 67/14 (2022.01); H04L 67/141 (2022.01); H04L 69/18 (2022.01); H04L 51/02 (2022.01)
CPC H04L 51/04 (2013.01) [G06F 11/0787 (2013.01); G06F 11/1612 (2013.01); G06F 21/31 (2013.01); H04L 51/066 (2013.01); H04L 51/56 (2022.05); H04L 63/08 (2013.01); H04L 65/1104 (2022.05); H04L 67/02 (2013.01); H04L 67/14 (2013.01); H04L 67/141 (2013.01); H04L 69/18 (2013.01); H04L 51/02 (2013.01)] 18 Claims
OG exemplary drawing
 
1. A system comprising one or more electronic processors configured to:
receive, from a web browser of an unidentified user of a first web page, an indication that the unidentified user has entered into a conversation using a chat window of a chat program associated with the first web page;
create a conversation identifier for the conversation, which conversation identifier and the conversation are stored in one or more persistent data stores;
generate a first communication of the conversation comprising a first responder's request for information from the unidentified user;
send the first communication to the web browser of the unidentified user;
receive, from the web browser of the unidentified user using the chat window of the chat program associated with the first web page, a second communication of the conversation comprising a response to the request for information;
receive a request for the conversation from the web browser of the unidentified user on a second web page that is different from the first web page;
retrieve, from the one or more persistent data stores, the conversation based on the conversation identifier; and
send the conversation to the web browser of the unidentified user via the second web page, wherein the sending of the conversation to the web browser of the unidentified user allows for the unidentified user and the first responder to continue the conversation using the second web page,
wherein the unidentified user continues the conversation using a chat window of a chat program associated with the second web page.