US 12,395,415 B2
Service health assessment
Kalpesh Sharma, Bangalore (IN); Muniyandi Perumal Thevar, Madurai (IN); Shaleen Tongia, Bangalore (IN); and Nalini M, Chennai (IN)
Assigned to Kyndryl, Inc., New York, NY (US)
Filed by Kyndryl, Inc., New York, NY (US)
Filed on Feb. 21, 2023, as Appl. No. 18/112,416.
Prior Publication US 2024/0283719 A1, Aug. 22, 2024
Int. Cl. H04L 43/0817 (2022.01); H04L 43/02 (2022.01)
CPC H04L 43/0817 (2013.01) [H04L 43/02 (2013.01)] 17 Claims
OG exemplary drawing
 
1. A computer-implemented method, comprising:
receiving, by a computer, a taxonomy specifying entities of a business service and levels of said entities;
collecting, by the computer, time series data about the entities;
storing, by the computer, the time series data;
identifying, by the computer, impactor propagation paths between entities;
identifying, by the computer, a territory of a health impact of each entity;
computing, by the computer, a health score for each of the entities considering impacts on a health of the entity by at least one other entity based on the data, the propagation paths, and the territories of the entities;
outputting, by the computer, at least one of the health scores;
detecting, by the computer, an unhealthy entity based on the output health scores; and
initiating, by the computer, a process for improving a health of the unhealthy entity.