| CPC G08B 25/04 (2013.01) [H04W 4/12 (2013.01)] | 20 Claims |

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1. A system for live status notification of response personnel actions to building owner/operators, comprising:
a building owner/operator communication device;
an alarm system at a building having a control panel component and one or more alarm system device components;
a central monitoring station having,
a user interface;
a memory; and
a processor configured to execute executable instructions stored in the memory to:
receive an event alarm signal from the control panel component generated in response to receiving data from the one or more alarm system device components indicating that a hazard event is occurring;
send a response request signal to a response facility;
receive a response request signal reply indicating that response facility personnel will respond to the building;
receive event response update data from the response facility personnel via a response personnel communication device;
wherein the central monitoring station receives a request for information known only by the building owner/operator from the response personnel communication device and directed to the building owner/operator communication device, the information selected from the group including: a best door to enter the building, potential areas that may be dangerous, whether a prior arranged path is still a preferred path or if an alternative path should be followed, a number of fire extinguishers, location of fire extinguishers, a number of exits, a location of exits, real-time status updates of the building condition while the response personnel are in route;
wherein the central monitoring station directs the request to the building owner/operator communication device;
wherein the central monitoring station receives the requested information known by the building owner/operator from the building owner/operator communication device and directs the received information to the response personnel communication device; and
send real time status information of the hazard event and the event response update data to the building owner/operator communication device including event response phases corresponding to actions taken associated with resolving the hazard event.
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