| CPC G08B 21/10 (2013.01) [H04L 12/2825 (2013.01); H04L 12/2834 (2013.01)] | 20 Claims |

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1. A method comprising:
determining by a cloud-based computing system that an emergency event is predicted to impact a customer premises at an upcoming time; and
responsive to the determining and before the upcoming time, causing by the cloud-based computing system one or more on-premises computing devices at the customer premises to collect and report context information, wherein causing the one or more on-premises computing devices at the customer premises to collect and report context information comprises (i) transmitting from the cloud-based computing system to the one or more on-premises computing devices one or more messages interpretable by the one or more on-premises computing devices to cause the one or more on-premises computing devices to collect and report the context information and (ii) including in the one or more messages to at least one of the one or more on-premises computing devices a set of program logic executable by the at least one on-premises computing device to cause the at least one on-premises computing device to collect and report the context information.
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