US 12,393,955 B2
Using a video to generate a sales lead
Tyler Tanaka, Knoxville, TN (US); and Carol Davis, Knoxville, TN (US)
Assigned to Pilot Travel Centers, LLC, Knoxville, TN (US)
Filed by Pilot Travel Centers, LLC, Knoxville, TN (US)
Filed on Jun. 29, 2021, as Appl. No. 17/362,225.
Claims priority of provisional application 63/046,008, filed on Jun. 30, 2020.
Prior Publication US 2021/0406927 A1, Dec. 30, 2021
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 30/0201 (2023.01); G06F 16/248 (2019.01); G06F 16/28 (2019.01); G06Q 30/016 (2023.01); G06Q 50/26 (2024.01); G06V 20/20 (2022.01); G06V 20/62 (2022.01); G06V 30/19 (2022.01); G06V 30/413 (2022.01); G06V 40/16 (2022.01)
CPC G06Q 30/0201 (2013.01) [G06F 16/248 (2019.01); G06F 16/284 (2019.01); G06Q 30/016 (2013.01); G06V 20/20 (2022.01); G06V 20/62 (2022.01); G06V 20/625 (2022.01); G06V 30/19 (2022.01); G06V 30/413 (2022.01); G06V 40/172 (2022.01); G06Q 50/26 (2013.01)] 18 Claims
OG exemplary drawing
 
1. A system for generating a sales lead from a video of a vehicle with a unique identifier, comprising:
a vehicle with a unique identifier;
a communication network;
a field device implemented as an edge component, comprising:
an internet protocol (IP) camera equipped to take a video of the vehicle with the unique identifier, the video comprising video data;
a communication adapter to transmit the video data through the communication network;
a central system, comprising:
a network connection configured to receive the video data from the field device; and
an image analysis module configured to extract text information from the video data received from the field device and generate a digital unique vehicle identifier;
a relational database configured with a data table comprising a plurality of digital unique identifiers associated with additional information, wherein the relational database is connected to the central system through the communication network;
a customer management system operatively configured to receive the unique vehicle identifier from the image analysis module and perform a lookup in the relational database for the digital unique vehicle identifier to identify a set of additional information and correlate the set of additional information with the video data, wherein the set of additional information comprises commercial entity information, and wherein the customer management system generates a score based on the unique vehicle identifier and the additional information;
a sales lead creating module configured in communication with the customer management system to generate a sales lead, wherein the sales lead is generated by the central system coordinating at least the field device, the customer management system, and the relational database based at least in part on the digital unique vehicle identifier and the set of additional information, and the sales lead is associated with the score, wherein the score corresponds to the quality of the sales lead and is determined based at least in part on the digital unique identifier and the commercial entity information; and
a front end website wherein a user may access the customer management system to view a sales lead.