US 12,388,713 B2
Proactively adjusting network infrastructure in response to reporting of real-time network performance
Rajan Anand, Manalapan, NJ (US); Nimish Buch, Dublin, CA (US); Timothy Neville, Redmond, WA (US); Mark Cottrell, Frisco, TX (US); David Lu, Irving, TX (US); Eshrat Huda, Hillsborough, NJ (US); and Sachin Lohe, Allen, TX (US)
Assigned to AT&T Intellectual Property I, L.P., Atlanta, GA (US)
Filed by AT&T Intellectual Property I, L.P., Atlanta, GA (US)
Filed on Jun. 17, 2024, as Appl. No. 18/745,828.
Application 18/745,828 is a continuation of application No. 18/047,260, filed on Oct. 17, 2022, granted, now 12,015,936.
Application 18/047,260 is a continuation of application No. 17/107,883, filed on Nov. 30, 2020, granted, now 11,477,668, issued on Oct. 18, 2022.
Application 17/107,883 is a continuation of application No. 15/852,974, filed on Dec. 22, 2017, granted, now 10,887,778, issued on Jan. 5, 2021.
Prior Publication US 2024/0340663 A1, Oct. 10, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. H04L 41/0895 (2022.01); H04L 12/14 (2024.01); H04L 41/0631 (2022.01); H04L 41/0816 (2022.01); H04L 41/142 (2022.01); H04L 41/40 (2022.01); H04L 43/065 (2022.01); H04L 43/08 (2022.01); H04L 43/20 (2022.01); H04M 15/00 (2024.01); H04W 4/24 (2024.01); H04W 24/02 (2009.01); H04W 64/00 (2009.01)
CPC H04L 41/0895 (2022.05) [H04L 12/1435 (2013.01); H04L 41/0816 (2013.01); H04L 41/40 (2022.05); H04L 43/065 (2013.01); H04L 43/08 (2013.01); H04L 43/20 (2022.05); H04M 15/00 (2013.01); H04M 15/41 (2013.01); H04M 15/70 (2013.01); H04W 4/24 (2013.01); H04W 24/02 (2013.01); H04L 41/064 (2013.01); H04L 41/142 (2013.01); H04W 64/003 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
obtaining, via a processor, real-time network performance metrics directly from a user endpoint device associated with a subscription service provided over a communication service provider network;
correlating, via the processor, the real-time network performance metrics with data from at least one data source other than the user endpoint device, wherein the data includes data other than network performance metrics, and wherein the data from the at least one data source comprises data collected by an entity other than a service provider operating the communication service provider network; and
adjusting, via the processor, at least one network element of a cell site of an infrastructure of the communication service provider network in response to an identification of a root cause of an observed condition by the correlating.