| CPC G08B 21/02 (2013.01) [G06V 10/764 (2022.01); G06V 10/95 (2022.01); G06V 20/52 (2022.01); H04L 67/52 (2022.05); H04N 7/183 (2013.01)] | 14 Claims |

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1. A method for exchanging information about an event located in a zone, in a system comprising a server and an electronic device suitable for use by a user, the electronic device comprising an image acquisition device, the method for exchanging information comprising the following steps:
a step of opening a two-way communication channel between the electronic device and the server, triggered by a user of the electronic device, the user being located in the zone;
a step of the electronic device acquiring zone data, the zone data comprising images of the event acquired by the acquisition device and location data of said electronic device;
a transmission step, wherein the electronic device transmits said zone data to the server;
an analysis step of the server analysing the zone data;
a step of the server generating user information on the basis of said analysis;
a step of feeding back information, wherein the server transmits said user information to the electronic device, in order to send said user information to the user,
wherein the step of opening the two-way communication channel includes a user action selected from a plurality of actions that includes at least the electronic device reading a code displayed on a physical structure in said zone at the initiative of the user.
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