US 12,384,653 B2
Information processing apparatus, information processing system, non-transitory computer readable medium, and information processing method
Hideo Hasegawa, Nagoya (JP); Yurika Tanaka, Yokosuka (JP); and Satoshi Komamine, Nagoya (JP)
Assigned to TOYOTA JIDOSHA KABUSHIKI KAISHA, Toyota (JP)
Filed by TOYOTA JIDOSHA KABUSHIKI KAISHA, Toyota (JP)
Filed on Aug. 19, 2021, as Appl. No. 17/407,022.
Claims priority of application No. 2020-138955 (JP), filed on Aug. 19, 2020.
Prior Publication US 2022/0055860 A1, Feb. 24, 2022
Int. Cl. B66B 1/34 (2006.01); G06Q 50/40 (2024.01); G08G 1/00 (2006.01)
CPC B66B 1/3461 (2013.01) [G06Q 50/40 (2024.01); G08G 1/202 (2013.01); B66B 2201/211 (2013.01); B66B 2201/214 (2013.01); B66B 2201/215 (2013.01); B66B 2201/222 (2013.01); B66B 2201/232 (2013.01); B66B 2201/402 (2013.01)] 10 Claims
OG exemplary drawing
 
1. An information processing apparatus comprising a controller configured to:
receive action data on a user planning to travel from a first place where the user is present to a building including an elevator, the action data being detected by and transmitted from a sensor installed in the first place;
predict a departure time of the user from the first place based on the action data and a relationship between past action data on the user and a past departure time at which the user has previously departed from the first place for the building;
predict an arrival time of the user to the building based on the departure time;
predict a state of congestion of the elevator at the arrival time;
in response to determining that the state of congestion of the elevator at the arrival time is equal to or greater than a predetermined degree of congestion, generate a proposal message proposing a change of the departure time and indicating a proposed departure time;
transmit the proposal message to a terminal apparatus of the user;
in response to receiving from the terminal apparatus a message indicating approval of the proposed departure time, generate a vehicle dispatch command instructing that a vehicle be dispatched to the first place by the proposed departure time; and
control, by transmitting the vehicle dispatch command to the vehicle, the vehicle to autonomously travel to the first place by the proposed departure time.