US 12,381,904 B2
Prioritization of reported messages
Greg Kras, Dunedin, FL (US)
Assigned to KnowBe4, Inc., Clearwater, FL (US)
Filed by KnowBe4, Inc., Clearwater, FL (US)
Filed on Apr. 15, 2022, as Appl. No. 17/721,589.
Claims priority of provisional application 63/176,616, filed on Apr. 19, 2021.
Prior Publication US 2022/0345485 A1, Oct. 27, 2022
Int. Cl. H04L 29/06 (2006.01); H04L 9/40 (2022.01); H04L 51/08 (2022.01); H04L 51/21 (2022.01)
CPC H04L 63/1441 (2013.01) [H04L 51/08 (2013.01); H04L 51/21 (2022.05); H04L 63/1433 (2013.01); H04L 63/20 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
identifying, by one or more servers, that a message reported by a user as suspicious is a malicious message;
converting, by the one or more servers, the malicious message to a defanged message that has benign elements;
communicating, by the one or more servers, the defanged message to a plurality of users other than the user who received the message;
determining, by the one or more servers, an impact score for the user based at least on one or more interactions with at least the benign elements of the defanged message by the plurality of users; and
providing, by the one or more servers, a status to the user who reported the suspicious message based at least on the impact score.