US 12,367,461 B2
Tracking sources of after-hours activity based on events managed via an electronic communication application
Jessalynn Uchacz, Seattle, WA (US); Aaron James Harrison, Rexburg, ID (US); and Brian S. Ruble, Bellevue, WA (US)
Assigned to Microsoft Technology Licensing, LLC, Redmond, WA (US)
Filed by Microsoft Technology Licensing, LLC, Redmond, WA (US)
Filed on Sep. 12, 2023, as Appl. No. 18/367,298.
Application 18/367,298 is a division of application No. 17/556,470, filed on Dec. 20, 2021, granted, now 11,783,297.
Prior Publication US 2023/0419268 A1, Dec. 28, 2023
Int. Cl. G06Q 10/107 (2023.01); G06Q 10/1091 (2023.01); G06Q 10/1093 (2023.01)
CPC G06Q 10/107 (2013.01) [G06Q 10/1091 (2013.01); G06Q 10/1095 (2013.01); G06Q 10/1097 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method, comprising:
accessing a log storing time information, receiver information, and originator information for each of a plurality of events managed via an electronic communication application;
based on information stored in the log, generating a multi-dimensional model linking information regarding the plurality of events to organizational data regarding receivers and originators of the plurality of events;
based on the multi-dimensional model, determining, for each of a plurality of organizational groups, a performed after-hours count representing after-hours activity performed by members of each respective organizational group included in the plurality of organizational groups;
based on the multi-dimensional model, determining, for each of the plurality of organizational groups, a caused after-hours count representing after-hours activity caused by members of each respective organizational group included in the plurality of organizational groups;
generating a graphical user interface based on the performed after-hours counts and the caused after-hours counts for the plurality of organizational groups; and
in response to receiving filtering criterion, modifying the graphical user interface based on the filtering criterion and the multi-dimensional model.