US 12,367,127 B2
Dynamic response generation based on an anomaly associated with a software application
Nipun Mahajan, Lawrenceville, NJ (US); Pravin Kumar Sankari Bhagavathiappan, Kanyakumari District (IN); Amit Mishra, Chennai (IN); and Yogesh Raghuvanshi, Princeton, NJ (US)
Assigned to Bank of America Corporation, Charlotte, NC (US)
Filed by Bank of America Corporation, Charlotte, NC (US)
Filed on Apr. 18, 2023, as Appl. No. 18/302,138.
Prior Publication US 2024/0354220 A1, Oct. 24, 2024
Int. Cl. G06F 11/3604 (2025.01); G06F 11/3698 (2025.01)
CPC G06F 11/3612 (2013.01) [G06F 11/3698 (2025.01)] 20 Claims
OG exemplary drawing
 
1. A system for generating a dynamic response based on an anomaly associated with a software application, comprising:
a memory configured to store:
a text message indicating an anomaly associated with a software application and a countermeasure action that addresses or resolves the anomaly; and
a training dataset that comprises an expected response labeled with the software application;
a processor operably coupled to the memory, and configured to:
determine content indicated on a website where the software application is accessible, wherein the content comprises text written on the website;
receive a set of rules comprising a first rule that indicates a first generated response is to be published on one or more first platforms, wherein the one or more first platforms comprises at least one of the website or a mobile application where the software application is accessed;
based at least in part upon the text message and the determined content, generate a first text response according to the first rule, wherein the first text response indicates that the anomaly associated with the software application is being addressed;
determine whether the first generated text response corresponds to the expected response; and
in response to determining that the first generated text response corresponds to the expected response, publish the first generated text response on the one or more first platforms.