| CPC H04W 24/04 (2013.01) [H04W 24/10 (2013.01)] | 20 Claims |
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1. At least one non-transitory computer-readable storage medium storing instructions to determine a cause of an issue associated with a wireless telecommunication network, which, when executed by at least one data processor of a system, cause the system to:
receive multiple alarms indicating the issue associated with the wireless telecommunication network;
obtain multiple categories associated with the multiple alarms,
wherein a category among the multiple categories is associated with an alarm among the multiple alarms, and,
wherein the category indicates a hardware or software component in the wireless telecommunication network;
create a correlation signature associated with the multiple alarms,
wherein the correlation signature includes an indication of the multiple categories associated with the multiple alarms in a chronological order associated with the multiple alarms;
obtain historical data including a historical correlation signature, a cause associated with the historical correlation signature, and an accuracy indication of how frequently resolving the cause resolved the multiple alarms,
wherein the historical correlation signature matches the correlation signature;
determine whether the accuracy indication is above a first predetermined threshold; and
upon determining that the accuracy indication is above the first predetermined threshold, make a prediction that the cause associated with the multiple alarms indicating the issue is the same as the cause associated with the historical correlation signature.
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