US 12,360,839 B2
Method and apparatus for managing operation data of appliance for failure prediction
Jae-Hun Lee, Seongnam-si (KR); Myung-Sun Kim, Seongnam-si (KR); Ayush Jain, Seoul (KR); Tae-Ho Hwang, Seoul (KR); Jae-Hong Kim, Yongin-si (KR); and Hye-Jung Cho, Anyang-si (KR)
Assigned to SAMSUNG ELECTRONICS CO., LTD., Suwon-si (KR)
Filed by SAMSUNG ELECTRONICS CO., LTD., Suwon-si (KR)
Filed on Dec. 4, 2023, as Appl. No. 18/527,672.
Application 18/527,672 is a continuation of application No. 17/532,575, filed on Nov. 22, 2021, granted, now 11,874,729.
Application 17/532,575 is a continuation of application No. 16/047,160, filed on Jul. 27, 2018, granted, now 11,182,235, issued on Nov. 23, 2021.
Claims priority of application No. 10-2017-0179226 (KR), filed on Dec. 26, 2017.
Prior Publication US 2024/0103958 A1, Mar. 28, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 11/07 (2006.01)
CPC G06F 11/079 (2013.01) [G06F 11/0709 (2013.01); G06F 11/0727 (2013.01); G06F 11/0751 (2013.01); G06F 11/0778 (2013.01)] 20 Claims
OG exemplary drawing
 
8. A managing server comprising:
a communication circuit;
at least one processor; and
memory storing instructions that, when executed by the at least one processor, cause the managing server to:
control the communication circuit to receive, from an electronic device, operation data of the electronic device,
identify, by using artificial intelligence (AI), a device usage pattern of the electronic device,
identify, by using the AI, information related to a failure or an abnormal operation of the electronic device and a solution to the failure or the abnormal operation based on the device usage pattern and the operation data received from the electronic device, and
control the communication circuit to transmit, to a user terminal, information related to the failure or the abnormal operation of the electronic device and the solution to the failure or the abnormal operation.