US 12,033,749 B2
Systems and methods for technical support of continuous analyte monitoring and sensor systems
Caroline M. Strom, San Diego, CA (US); Arturo Garcia, Chula Vista, CA (US); Nicole Marie Weikert, La Jolla, CA (US); Apurv Ullas Kamath, San Diego, CA (US); Nolan Rey, La Jolla, CA (US); and Aarthi Narain, San Diego, CA (US)
Assigned to Dexcom, Inc., San Diego, CA (US)
Filed by DexCom, Inc., San Diego, CA (US)
Filed on Sep. 3, 2021, as Appl. No. 17/467,072.
Application 17/467,072 is a continuation of application No. 15/805,677, filed on Nov. 7, 2017, granted, now 11,295,855.
Claims priority of provisional application 62/419,900, filed on Nov. 9, 2016.
Prior Publication US 2021/0398662 A1, Dec. 23, 2021
Int. Cl. G16H 40/40 (2018.01); A61B 5/00 (2006.01); A61B 5/145 (2006.01); G06F 16/951 (2019.01); G16H 40/67 (2018.01); G16H 50/30 (2018.01)
CPC G16H 40/40 (2018.01) [A61B 5/0002 (2013.01); A61B 5/0015 (2013.01); A61B 5/14532 (2013.01); A61B 5/14546 (2013.01); G06F 16/951 (2019.01); G16H 40/67 (2018.01); G16H 50/30 (2018.01)] 29 Claims
OG exemplary drawing
 
1. A continuous analyte monitoring system, comprising:
an analyte sensor configured to sense analyte levels of a patient to generate one or more sensed signals;
a transmitter configured to:
receive the one or more sensed signals,
process the one or more sensed signals to generate a plurality of event indications based on the one or more sensed signals, the plurality of generated event indications indicating one or more errors associated with the analyte sensor, and
transmit the plurality of generated event indications; and
a processor configured to:
receive the plurality of generated event indications;
detect a failure of the analyte sensor based on the plurality of generated event indications;
determine one or more root causes of the failure of the analyte sensor based on a pattern associated with the plurality of generated event indications; and
take one or more actions to resolve the one or more root causes.