CPC H04L 45/306 (2013.01) [H04L 67/53 (2022.05)] | 20 Claims |
1. A computer-implemented method to route telephone communications, the method comprising:
receiving an incoming telephone communication directed toward a general telephone number associated with an entity, the incoming telephone communication being indicated as originating from a third-party telephone number;
identifying, in response to receiving the incoming telephone communication, a previous outgoing telephone communication that was directed toward the third-party telephone number and indicated as originating from a specific telephone number associated with the entity; and
routing the incoming telephone communication to the specific telephone number based on the previous outgoing telephone communication being indicated as originating from the specific telephone number and being directed toward the third-party telephone number.
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