US 11,699,043 B2
Determination of transcription accuracy
Scott Boekweg, South Jordan, UT (US)
Assigned to Sorenson IP Holdings, LLC, Salt Lake City, UT (US)
Filed by Sorenson IP Holdings, LLC, Salt Lake City, UT (US)
Filed on Sep. 29, 2021, as Appl. No. 17/449,377.
Application 17/449,377 is a continuation of application No. 16/394,316, filed on Apr. 25, 2019, granted, now 11,138,379.
Prior Publication US 2022/0019746 A1, Jan. 20, 2022
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 40/30 (2020.01); G10L 15/18 (2013.01); G10L 15/26 (2006.01)
CPC G06F 40/30 (2020.01) [G10L 15/1815 (2013.01); G10L 15/26 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
obtaining audio of a communication session between a first device of a first user and a second device of a second user, the communication session configured for verbal communication such that the audio includes first audio captured by the first device and second audio captured by the second device;
identifying one or more first characteristics of the first audio captured by the first device;
obtaining a transcription of the second audio captured by the second device;
identifying one or more first words in the transcription indicating the first user lacks understanding of the second audio; and
based on the one or more first characteristics of the first audio and the one or more first words, determining an accuracy of the transcription of the second audio.