US 12,355,911 B2
Work support system, portable terminal, work support method and work support program
Yoshinao Inaba, Osaka (JP); and Masato Fujino, Tokyo (JP)
Assigned to DAIKIN INDUSTRIES, LTD., Osaka (JP); and Fairy Devices Inc., Tokyo (JP)
Appl. No. 18/851,978
Filed by DAIKIN INDUSTRIES, LTD., Osaka (JP); and Fairy Devices Inc., Tokyo (JP)
PCT Filed Mar. 9, 2023, PCT No. PCT/JP2023/009140
§ 371(c)(1), (2) Date Sep. 27, 2024,
PCT Pub. No. WO2023/189380, PCT Pub. Date Oct. 5, 2023.
Claims priority of application No. 2022-061127 (JP), filed on Mar. 31, 2022.
Prior Publication US 2025/0112986 A1, Apr. 3, 2025
Int. Cl. H04M 1/72454 (2021.01); G06Q 10/0631 (2023.01)
CPC H04M 1/72454 (2021.01) [G06Q 10/063114 (2013.01)] 14 Claims
OG exemplary drawing
 
1. A work support system comprising:
a portable terminal; and
a support server configured to communicate with the portable terminal and support a work of a worker carrying the portable terminal, wherein a control unit included in the portable terminal
determines a work behavior of the worker based on condition information specified for each work content performed by the worker, and
changes, in a case of having determined that the work behavior of the worker deviates from a range specified based on the condition information, types of data transmitted from the portable terminal to the support server from data having a low communication volume per unit time to data that (i) has a high communication volume per unit time and (ii) includes audio data and moving image data.