| CPC G06Q 20/3674 (2013.01) | 10 Claims |

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1. A method, comprising:
presenting an option within a user interface of an application to opt-in for Self-Sovereign Identity (SSI) wallet-to-wallet (W2W) customer authentication;
receiving a selection of the option from a customer through the user interface;
establishing an SSI-enabled customer wallet for the customer based on the selection using an SSI provider managed on a financial institution (FI) server;
initiating a Decentralized Identifier (DID) connection between the SSI-enabled customer wallet and a wallet of a FI;
obtain a relationship DID from the DID connection;
maintaining the DID and the relationship DID in account records for an account of the customer with the FI for the SSI W2W customer authentication; and
authenticating the customer via encrypted and signed structured messages between the SSI-enabled customer wallet and the FI wallet over a secure channel that prevents exposure of Personal Identifiable Information (PII) over other communication channels used by the customer to contact the FI.
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