| CPC G07C 5/006 (2013.01) [G07C 5/008 (2013.01); G07C 5/0808 (2013.01); G07C 5/0825 (2013.01); G07C 5/085 (2013.01)] | 19 Claims |

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1. A vehicle diagnosis method executed in a device that communicates with a vehicle-mounted apparatus and includes a database that records an abnormal sound in association with a vehicle status, the method comprising:
acquiring a sound transmitted from the vehicle-mounted apparatus and produced in a traveling vehicle;
diagnosing a status of the vehicle based on the sound acquired; and
transmitting diagnosis result data on the status of the vehicle to the vehicle-mounted apparatus to cause the vehicle-mounted apparatus to display a diagnosis result screen, wherein
the diagnosis result data includes abnormal sound site information on a site where the abnormal sound is produced, a method of handling including information related to an action that a passenger of the vehicle should take, and evidence information on the abnormal sound site information and the method of handling, and
the diagnosis result screen includes (i) an image indicating a position of an abnormal sound site based on the abnormal sound site information, (ii) at least one of sound waveform or frequency characteristics of the sound used in the diagnosis based on the evidence information, and (iii) the method of handling.
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