US 12,341,855 B2
Testing media topology for collaboration sessions
Chidambaram Arunachalam, Apex, NC (US); Nagendra Kumar Nainar, Morrisville, NC (US); and Gonzalo Salgueiro, Raleigh, NC (US)
Assigned to Cisco Technology, Inc., San Jose, CA (US)
Filed by Cisco Technology, Inc., San Jose, CA (US)
Filed on Oct. 24, 2022, as Appl. No. 17/972,208.
Prior Publication US 2024/0137420 A1, Apr. 25, 2024
Prior Publication US 2024/0236192 A9, Jul. 11, 2024
Int. Cl. H04L 67/141 (2022.01); H04L 43/12 (2022.01)
CPC H04L 67/141 (2013.01) [H04L 43/12 (2013.01)] 19 Claims
OG exemplary drawing
 
1. A method, comprising:
making, by a device, a determination that telemetry data received from a node of nodes involved in a collaboration session exceed an impairment threshold or that a customer issue report for the collaboration session has been obtained;
obtaining, by the device and in response to the determination, a media topology of the nodes involved in the collaboration session;
causing, by the device, each of a plurality of probes to be provisioned to a corresponding node of the nodes involved in the collaboration session to perform a test of a corresponding segment of the media topology, wherein the plurality of probes include an audio type test probe or a video type test probe that is selected based on the media topology, further wherein each of the plurality of probes is associated to a session identifier of the collaboration session;
determining, by the device, observability information based on results of the plurality of probes for each segment of the media topology, wherein the results include an indication of the session identifier; and
correlating, by the device, the observability information to the collaboration session based on the indication of the session identifier.