US 12,341,733 B2
AI/ML chatbot for negotiations
Brian Mark Fields, Phoenix, AZ (US); Nathan L. Tofte, Downs, IL (US); Joseph Robert Brannan, Bloomington, IL (US); Vicki King, Bloomington, IL (US); and Justin Davis, Bloomington, IL (US)
Assigned to STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY, Bloomington, IL (US)
Filed by STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY, Bloomington, IL (US)
Filed on Oct. 10, 2023, as Appl. No. 18/378,329.
Claims priority of provisional application 63/466,525, filed on May 15, 2023.
Claims priority of provisional application 63/460,753, filed on Apr. 20, 2023.
Claims priority of provisional application 63/486,515, filed on Feb. 23, 2023.
Prior Publication US 2024/0291778 A1, Aug. 29, 2024
Int. Cl. H04L 51/02 (2022.01); G06Q 50/18 (2012.01)
CPC H04L 51/02 (2013.01) [G06Q 50/188 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A computer system for intelligent negotiation of terms by an artificial intelligence (AI) chatbot, the computer system comprising:
one or more processors; and
a memory storing executable instructions thereon that, when executed by the one or more processors, cause the one or more processors to:
determine or retrieve a plurality of parameters indicated by a second contracting party, the plurality of parameters including one or more of: (i) a prioritized product list, (ii) a set of priority contractural terms, or (iii) a negotiating style,
receive, from a first contracting party during a negotiating period, a plurality of prospective terms for a contractual agreement,
determine, via the AI chatbot, whether the plurality of prospective terms are acceptable terms based on the plurality of parameters indicated by the second contracting party,
responsive to determining that the plurality of prospective terms are unacceptable terms, generate, via the AI chatbot, a plurality of counter terms based on the plurality of parameters, and
transmit the plurality of counter terms to the first contracting party.