| CPC G06F 18/22 (2023.01) [G06F 18/214 (2023.01); G06F 18/217 (2023.01); G06N 5/025 (2013.01); G06N 20/00 (2019.01)] | 20 Claims |

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1. A computer-implemented method, comprising:
identifying, using at least one processor, a first entity and a second entity associated with the first entity in a plurality of entities;
determining, using the at least one processor, one or more characteristics of at least one of the first entity and the second entity and a historical usage of one or more features of an online document system by at least one of the first entity and the second entity;
applying, using the at least one processor, a machine learning model to the one or more characteristics and the historical usage of the one or more features to identify at least one feature in the one or more features for a recommendation, the at least one feature is identified based on at least one mapping between the one or more characteristics and the one or more features; and
generating, using the at least one processor, the recommendation to the first entity, the recommendation including the at least one feature.
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