US 12,014,819 B2
Cancellation management of patient requests for assistance in a healthcare facility
Todd Bechtel, Overland Park, KS (US); Chad G. Hays, Overland Park, KS (US); and Amanda Sleightholm, North Kansas City, MO (US)
Assigned to CERNER INNOVATION, INC., Kansas City, MO (US)
Filed by CERNER INNOVATION, INC., North Kansas City, MO (US)
Filed on Sep. 22, 2022, as Appl. No. 17/950,715.
Application 17/950,715 is a division of application No. 16/550,842, filed on Aug. 26, 2019.
Claims priority of provisional application 62/722,623, filed on Aug. 24, 2018.
Prior Publication US 2023/0014300 A1, Jan. 19, 2023
Int. Cl. G16H 40/63 (2018.01); G10L 13/00 (2006.01); G10L 15/22 (2006.01); G10L 15/26 (2006.01); G16H 40/20 (2018.01)
CPC G16H 40/63 (2018.01) [G10L 13/00 (2013.01); G10L 15/22 (2013.01); G10L 15/26 (2013.01); G16H 40/20 (2018.01); G10L 2015/223 (2013.01)] 14 Claims
OG exemplary drawing
 
1. A method for managing patient assistance requests, the method comprising:
receiving a request for assistance for a patient associated with a location in a healthcare facility;
wherein the request for assistance is received by one or more personal assistant devices associated with one or more locations in the healthcare facility and connected via a network to an electronic information system;
wherein each of the personal assistant devices include a listening component configured to receive voice commands and a speaker configured to audibly provide responses to received voice commands;
transmitting the request for assistance to one or more devices associated with one or more healthcare team members;
receiving, via a listening component of a personal assistant device associated with the location in the healthcare facility, a voice command to cancel the request for assistance;
identify a source of the voice command to cancel the request as being associated with a first healthcare team member from a plurality of healthcare team members associated with the location in the healthcare facility;
in response to identifying the source of the voice command to cancel the request for assistance, cancelling the request for assistance within the electronic information system; and
in response to cancelling the request for assistance, the electronic information system generates an alert to the one or more healthcare team members associated with the location in the healthcare facility that assistance for the request has been provided.