| CPC H04M 3/42221 (2013.01) [G10L 15/26 (2013.01); H04M 2203/303 (2013.01)] | 20 Claims |

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10. A data processing system, comprising:
a processor; and
a memory coupled to the processor to store instructions, which when executed by the processor, cause the processor to perform operations, the operations comprising:
receiving an indication of a start of a call to a conversation for a first user at a first terminal device;
receiving a connection request from the first user at a second terminal device;
receiving one or more requests to add one or more bookmarks to the conversation from first user at the second terminal device while the conversation for the first user is ongoing at the first terminal device, wherein the one or more bookmarks correlate to one or more conversation utterances within a timeline of the conversation; and
determining audio transcripts for the one or more conversation utterances within the timeline of the conversation from the first terminal device; and
tagging and storing the one or more bookmarks with the conversation based on the timeline.
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